Xbox 360 HDMI cable problem with Display not supported
I just bought home a new Xbox 360, hooked up with my HDMI cable and the display worked perfectly. Then started the nightmare. I did a latest update with the console and display went blank and every time i started the 360 it gave “Display mode not supported” and there was no display. Even resetting the console (holding Y and RT) never worked for me no matter how many times i did resetting the console. I was using samsung 19” LCD TV with HDTV ready along with my Xbox.
I was very frustrated with this problem because initially the display worked at HDMI 1080p and now no display. My HDMI cable, Xbox were just everything fine after doing a thorough checkup. I had a weird feeling that update has got to do with the display problem.
I somehow fixed the problem by blindly playing with controller keys. Here is how you fix the problem to restore your display. Remember you have to do it blindly
Start Xbox and wait 1 min until it comes dashboard.
Press XBoX Guide button
Press RIGHT (2 times)
Press DOWN (3 times)
Press A (4 times)
Now you will be in display settings in xbox (blindly)
Press UP then A (see display comes back)
If there is no display, again..
Press UP then A (see if display comes up)
I got back my display back with UP and A second time and keep repeating the above step until you get the display.
I have seen this display issue with many people who done updates and hooked up with HDMI cable for Xbox. I hope this helps.
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November 24, 2009
Thumbs up to you sir.
December 18, 2009
Haha, I love how you managed to get into the menus by accident and changed the video settings – and then remembered how you did it.
April 16, 2010
HI Incase people are still having trouble with their HDMI not working and have the update on their machine you need to do the following blindly:
Turn on console and leave it to settle about 40 seconds
Turn on your controller
Press ‘RIGHT’ 7 times
Press ‘A’ 4 times
Press ‘DOWN’ Once
Then press ‘A’
(Make sure you are on your TV’s HDMI setting and you will have a message saying do you want to save setting
December 26, 2009
i cant get it to work i have the exact same problem as you and i tryed the buttons but it didnt work please help
December 26, 2009
Try again
Xbox guide > RIGHT (2 times) > DOWN (3 times) > Press A > Press A > Press A > Press A >
You are in Video settings HDMI menu. Press UP > then A, see if screen comes, else again Press UP > A.
January 11, 2010
Thanks you Sir.. You are the faqing man..
July 30, 2010
hey why don’t you just make a video an put it on youtube
January 18, 2010
Thank you for this information, it solved the exact problem with me.
January 18, 2010
Nice one! Solved my problem, thanks.
January 20, 2010
fantastic fix, thanks so much. Two tips:
wait patiently for the dashboard to come up before you start bopping keys, it will take a bit and you’ll hear a little ‘swoosh’ sound before it comes up.
wait between keystrokes, the first time I pressed ‘a’ too fast (I tested this when my display was working) and it didn’t record all of my presses.
January 28, 2010
I Cant get it to work no matter what I do.. It started the same way you talked about but the fix isn’t working at all.. I think I might go insane.
January 28, 2010
Try Press UP/DOWN then A for third time. Play around in that sequence.
January 31, 2010
I’m really getting the same outcome no matter what.. I am sure it’s the display setting because it started happening as soon as I got the last update from microsoft but I am also wondering if it might also be a combo of my tv?? Anybody having extra trouble with samsung model tv’s? I will also tell you that when I do the steps that are above the the message on the tv changes from ” Not supported mode ” to ” Weak signal ” but only for a few sec. then it will change back…. Please help!!
February 20, 2010
Try changing your HDMI cable.
February 3, 2010
fix of the year, nice work homes
February 13, 2010
there’s a mistake in the directions. the fourth line should say:
Press DOWN (4 times)
February 13, 2010
NO! i checked it with my xbox and the above is correct.
February 20, 2010
down 4 times worked for me!! thankyou guys!
February 21, 2010
OMG MAN Thank you so much . I dont no how u managed to remember ur directions but tbh i dont care now that it worked thank you so much man
February 22, 2010
You are the **** Man!!!!!!!!!!!
I’ve been surviving off of component cable for months now.
March 1, 2010
I did everything the exact same way that you showed it, and Its working. Thanks! Jack
March 7, 2010
Thanks, this actually worked
March 13, 2010
I have a new Xbox 360 Elite Winter, first time I connected HDMI didn’t work. I followed instructions and it did not work.
The problem is that at least in this Xbox I had to press DOWN 4 times instead of 3, to enter System Settings. I checked that using the comp cable.
After entering there and pressing up and A a few times I got to 1080p and it worked as I can now see!
Thanks
Special thanks to Microsoft for the bad design making us go there blindly.
April 8, 2010
When i press RIGHT i can’t hear a click unlike when i push on the other buttons
any clue why?
April 10, 2010
Do you know what man… U HAVE SAVED MY LIFE!!!! Today has bin the worst day ever. I got my xbox back after waiting 2 weeks for it to be repaired. The worst thing was that a load of good games came out this month and I had them waiting there until my xbox came back. When it did come back I had this exact problem and me not knowing what was wrong, I phoned up xbox and the dude on the phone was chatting a load of shit i couldnt understand. After being on the phone for about an hour he ended up telling me that I need to send it off for repair again. So I decided to take things into my own hands. I went down my local game shop and the owner helped me out by letting me swap my xbox for one of his ones to check if it was the xbox or my tv. I found out it was the tv so i went and got my one back. After reading up on some other sites I thought it might be the hdmi cable so I bought a new 1 for £20. Got back home and tried that….. still no luck. & hours later I was soooo pissed off i just wanted to throw the xbox out the window. Then I came across this little blog. Again, I just wanted to let you know how grateful I am for this info. I dont think you would understand without hearing what I have had to go through today. Nice 1 man.
May 20, 2010
Your a life saver dude. I was getting sooo frustrated and dud exactly what you said. Thank you so much.
May 29, 2010
This has happened to me but I am using a component cable. any idea on the controller directions to fix this?
June 27, 2010
People like you make me have faith in humanity still. Thank you sir. I had to press down 4 times though for me.
July 21, 2010
it worded but now no sould on my hdmi before this issue it worked looked at settings ad its thinking its connected through dvi help
July 26, 2010
i still have the problem everone elses is workin mine isnt help me someone my tv says input not supported then says 567p or somefin then just says hdmi no signal its a murphy tv with a built in tv it 720p (1080i)its been working for like 2 years then my last hdmi cable bent at the end then when i put this one in it didint work
August 10, 2010
THANKS A LOT!!!
After almost 2 hours trying to find a solution nothing worked.
I was going to give up than I found this help.
You saved my 2 weeks holyday nights (my wife and children are asleep now…it’s time to PLAY!!!!)
Thanks again.
August 20, 2010
what are the EXACT!! steps to fix this issue i just got the not supported problem today?
August 25, 2010
THANK YOU!