February 4th in Money & Finance by pbu .

Paypal withdrawal to Indian banks delayed in Feb 2010!!!!

May indian paypal users have been complaining that paypal withdrawal initiated between Jan 27 to Feb 3, 2010 have been subjected to delay and funds not credited in their indian bank accounts.

Infact, there has been a huge discussion thread in Digitalpoint forums talked about the same issue.

Paypal did issue email notification saying that there has been a issue with indian bank withdrawals.

Dear xxxxxxxxx xxxxxxxxx,

We are currently experiencing an issue processing withdrawals to Indian bank
accounts. As a result, there may be some delay in withdrawals from your PayPal account to your bank account.

We apologize for any inconvenience this has caused, and are doing all we can to
resolve the issue.

Thank You,
PayPal

Although the exact reason for the problem is unknown, there has been reports paypal is reversing payments done from/to  indian personal accounts without valid address or as a gift. Many users got their payments reversed and was notified with this email.

PayPal Notification: Reversed Transaction

Your payment of xxx has been sent back to the sender of the payment.

We reversed this payment because we have stopped allowing personal payments to be sent to or from India.

If this was a payment for a purchase of goods or services, and not a personal payment, then you may contact the buyer and have him or her resend the payment as follows: (a) click the Send Money tab, (b) select “Goods,” and (c) provide a shipping address.

If this payment was a personal payment such as a gift, then we have requested that the sender find another payment method until we restore personal payments to and from India.

We are trying to resolve this issue as quickly as possible and we’re sorry for any inconvenience.

Update:

Here is the official paypal news we have been all waiting for…

Source: https://www.thepaypalblog.com/2010/0…tion-in-india/

1. Why did you suspend local bank transfers and personal payments to and from India?

We temporarily suspended these services to respond to enquiries from the Indian regulators, specifically questions on whether personal payments constitute remittances into India.

We’re working with the regulators and our bank processing partners in India to get this resolved as quickly as we can. We realize that this is causing considerable inconvenience to our customers and I want to reassure you that this is a top priority for the leadership at PayPal

2. When will personal payments be turned back on?

The regulators recently let PayPal know about revised licensing rules that we are now actively engaged in securing. Personal payments to and from India will be suspended for at least a few months until we fully resolve the questions from the Indian regulators.

3. When will local bank withdrawals be available?

Customers should be able to withdraw their funds to a local bank within the next few days. In the meantime, we’re going to restore the money into the PayPal accounts of any customers in India who have initiated a recent withdrawal, so they know that the money is safe in their accounts. Customers will also be reimbursed for any withdrawal fee charges.

4.The PayPal reversal has left me with a negative balance. What shall I do?

If you bought something or transferred money out of your PayPal account to your bank account before we reversed the payment then you may be left with a negative balance.

If this was a payment for a purchase of goods or services, you should contact the sender and have him or her resend the payment as follows:

(a) click the Send Money tab, and

(b) select “purchase.”

If this was a personal payment, then the sender will need to find another payment method until we restore the service. We’re sorry about this.

If you can’t recover the funds from the sender, you can bring your PayPal balance current by logging in to the PayPal account and clicking the “Resolve Negative Balance” link on the Account Overview page.

5. My payment was reversed but it was not a personal payment. What happened?

Only personal payments should have been reversed. Customers who believe that their payments were reversed in error should request that the payment be sent again by following the steps above (click the Send Money tab and select “purchase.”)

If you are still having problems, please contact PayPal customer support

I hope that this helps clear up some of the confusion around the situation in India and I’d like to take the opportunity to personally apologize on behalf of PayPal for the inconvenience that this is causing our customers.

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24 Comments

  • krepesh
    February 5, 2010
  • Manoop
    February 5, 2010
  • Alok
    February 5, 2010
    • Rahul Aggarwal
      February 18, 2010
  • sunny
    February 5, 2010
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    February 5, 2010
  • yogesh
    February 6, 2010
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    February 7, 2010
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    February 7, 2010
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    February 8, 2010
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    February 8, 2010
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    February 8, 2010
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    February 9, 2010
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    February 11, 2010
  • sunny
    February 12, 2010
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    February 17, 2010
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    February 17, 2010
    • pbu
      February 18, 2010
  • sudesh
    February 20, 2010
    • Vinod
      February 24, 2010
  • Vinod
    February 24, 2010
  • Anuj
    February 25, 2010
  • jamal
    February 27, 2010

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